Privacy Policy

Last Updated: January 17, 2026

1. Who We Are

At Rare Fragrance (accessible from rarefragrance.pk), the privacy of our visitors and customers is one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by Rare Fragrance and how we use it.

We are located at:
Rare Fragrance
Nowshera, KPK, Pakistan.

2. Information We Collect

When you visit our website or make a purchase, we collect certain information to fulfill your order and improve your experience.

A. Personal Information
When you place an order or attempt to make a purchase, we collect the following information from you:

  • Name
  • Shipping Address (City, Street, House Number)
  • Phone Number (Crucial for courier delivery confirmation)
  • Email Address

B. Payment Information
We do not store your credit/debit card information on our servers. All online transactions are processed through our secure third-party payment gateway, PayFast. Your payment details are encrypted and processed securely by the bank.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Order Fulfillment: To process and ship your perfumes via our courier partners (e.g., TCS, Leopard, Call Courier).
  • Communication: To send you order confirmations, tracking numbers, and delivery updates via Email or WhatsApp.
  • Customer Support: To assist you with returns, exchanges, or inquiries.
  • Fraud Prevention: To screen orders for potential risk or fraud.

4. Sharing Your Information

We respect your privacy and never sell your personal data. However, we share necessary data with trusted third parties to run our business:

  • Courier Services: We must share your Name, Address, and Phone Number with logistics companies to deliver your package.
  • Payment Gateways (PayFast): Payment data is shared securely with PayFast to process your transaction.
  • WooCommerce/WordPress: Our store platform processes data to manage inventory and orders.

5. Data Security

We take the protection of your data seriously.

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to ensure that all data transmitted between your browser and our server is encrypted.
  • Access Control: Access to customer data is restricted to authorized personnel only for the purpose of order processing.

6. Cookies

Like any other online store, Rare Fragrance uses ‘cookies’. These cookies are used to store information including visitors’ preferences (such as items in your Cart) and the pages on the website that the visitor accessed or visited. This helps us optimize your shopping experience.

7. Marketing and WhatsApp

By providing your phone number during checkout, you verify that you own that number. We may occasionally send you updates about new perfume launches or exclusive offers. You can opt-out of these messages at any time by replying “STOP” or contacting us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. These changes are effective immediately after they are posted on this page.

9. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

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